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Create a reward pool

To create a reward pool, open your survey's Share tab, set how many responses you expect, pick a brand and amount, apply your PollPe Credits if you want, and pay the total. The pool goes live the moment the survey is published.

Before you start​

  • You need to be on a paid plan (Individual, Team, or Enterprise). The reward respondents banner is gated on subscription.
  • You need PollPe Credits or a working payment method. Credits cover the pool first; the remainder goes through the payment flow.
  • Publish your survey before you switch the pool Live. The status select will not flip to Live on an unpublished form.

Step 1: Open the reward respondents flow​

  1. Open your survey from the dashboard.
  2. Click the Share tab.
  3. In the left panel, click Share on your own.
  4. Scroll to the Reward Respondents card.
  5. Click Create a Reward Pool. The full-screen reward configuration opens.

If a pool already exists on this survey, the same card shows Manage Reward Pool instead, which jumps you to the Manage Rewards Pool view.

Step 2: Set how many responses you are expecting​

The first section is How many responses are you expecting?.

  • Drag the slider, or type a number directly into the input.
  • This is the total number of responses you are expecting on this survey, not the number you want to reward.
  • Do not include paid responses from other channels.

The slider has fixed step marks (every 500), and the value is clamped between the minimum and maximum allowed for your plan.

Step 3: Choose how many respondents to reward​

The next section is How many respondents do you want to reward?.

You have two modes:

  • Percentage: reward a percentage of the responses you set above. You can type a value, or pick a quick option (for example, 10%, 20%, 50%). The maximum is 100%.
  • Fixed Number: reward a specific number of respondents, capped at the total expected responses.

PollPe shows a live preview below: Around <N> respondents will be rewarded.

Note: Only completed responses count. Respondents who quit partway through the survey are not rewarded.

Step 4: Pick a brand and reward value​

The Select brand for rewards section shows the supported brands:

  • Amazon Pay
  • Zomato
  • Myntra
  • Flipkart
  • Swiggy
  • Google Play

Click a brand card. Each brand has its own list of supported reward values (for example, ₹10, ₹20, ₹50). Under Select reward value, pick one of the preset cards.

The right rail updates as you change inputs:

  • You are creating shows the total pool amount: respondents to reward × reward per response.
  • Estimated amount breaks down rewarded responses, reward per response, total, and the final payable amount.

Step 5: Apply PollPe Credits (optional)​

In the Estimated amount card, you will see a Use PollPe Credits checkbox with your current balance.

  • Tick the box to apply credits against the total. PollPe applies up to the full payable amount or your full credit balance, whichever is lower.
  • The card shows the credit amount being deducted and the remaining payable amount in real time.
  • If you do not have enough credits, the remaining balance is collected through the payment flow on the next step.

A note appears below the totals: if the reward credits for this survey are not fully utilised, they will be automatically refunded to PollPe Credits after the survey ends.

Step 6: Proceed to checkout​

Click Proceed to Checkout.

  • If credits cover the full amount, PollPe creates the pool immediately and returns you to Manage Rewards Pool with a success confirmation.
  • If a top-up is required, you are routed through the payment flow. After the payment lands, you come back to Manage Rewards Pool and see a Payment Success confirmation.

If the payment fails, you see a Payment Failed message and the pool is not created. You can retry from the same screen.

Step 7: Go live​

After the pool is created, open the Manage Rewards Pool tab. Find the new pool card.

  • In the Reward pool status dropdown, pick Live.
  • If the survey is not published yet, the dropdown will not move to Live and you will see a prompt to publish the form first.

Once Live, PollPe starts paying out qualifying responses immediately.

Step 8: Pick which sources earn rewards​

Open the pool card and click Linked sources. A Link reward pool to sources dialog opens.

  • Toggle a source on to make responses from that source eligible for rewards.
  • Toggle a source off to exclude that source from the pool.
  • The Default Source is on by default, and you cannot disable it unless you have at least one other source toggled on.
  • Reset to default restores the original source configuration for this pool.

This is how you keep paid responses scoped to the right campaigns (for example, only respondents from a specific email invite or QR code).

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