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Aria organization context

Give Aria, PollPe's AI assistant, a short brief about your company. Every time Aria generates questions, drafts copy, or rewrites a survey for anyone in this workspace, it reads this context first so the output sounds like your brand instead of a generic SaaS tool.

What this page does​

The Organization context is workspace-level. It is injected into every Aria conversation as background knowledge, alongside whatever the user types as their actual prompt. You write it once and it applies to:

  • Survey generation from a prompt or a goal.
  • Question suggestions and rewrites inside the survey builder.
  • AI-generated themes (logo, colors, fonts come from the same record).
  • Aria's chat answers about your workspace.

Anyone in the workspace shares this context. Change it and every teammate's next Aria call uses the updated version.

Sync company details from your domain​

The fastest way to fill the context is to let PollPe pull it from your website.

  1. Open Account then AI Control.
  2. Click Sync from domain in the top right. The Sync company details from your domain dialog opens.
  3. Enter your company URL (for example acme.com). If you signed up with a work email, PollPe suggests that domain as a chip you can click. Personal email providers like gmail.com or outlook.com are flagged because they don't return brand assets.
  4. Click Fetch brand. PollPe pulls your logo, colors, fonts, and a starting paragraph of organization context from public brand data.
  5. Click Continue to save. The context, logo, colors, and fonts are written to the workspace in one shot.

If the fetcher doesn't find enough brand data, click Set up manually to jump straight into the Branding page and fill the fields yourself.

Write the organization context​

The editor below the Company details header is a free-text box. Anything you type stays in the workspace and is sent with every Aria call.

A good context paragraph usually covers four things:

  1. Who you are. Company name, what you sell, who your customers are.
  2. Tone of voice. Casual or formal, friendly or direct, witty or neutral.
  3. Words to use and avoid. Brand-specific vocabulary, jargon to keep, terms to never say.
  4. Audience the survey is going to. B2B buyers, mobile-first consumers, internal employees, and so on.

A practical example, lifted from the editor's own placeholder:

Company: Acme Inc
Industry: SaaS
Location: San Francisco, US
Founded: 2018

Description: We build project management tools for remote
teams. Our long-term mission is to empower developers worldwide.

Tone: Friendly, direct, no marketing fluff.
Avoid: "synergy", "best in class", "powerful".
Audience: Engineering managers at 50-500 person startups.

The character count at the bottom of the editor shows how much you've written. There is no hard limit visible in the UI, but keep it tight. A focused paragraph beats a long one.

Click Save to persist. Cancel discards any unsaved edits.

How it shows up in Aria​

Once saved, your context affects Aria everywhere it runs:

  • Generating a new survey from a goal ("collect NPS from our enterprise customers").
  • Suggesting follow-up questions in the survey builder.
  • Drafting thank-you screens and email subject lines.
  • Aria's answers when you ask it questions about your workspace.

You don't have to mention it again in any specific prompt. Aria reads it for you.

Tips​

  • Update when your positioning shifts. If you reposition the product, change the audience, or switch tone, edit the context before the next round of survey generation.
  • Don't paste your full website. A focused paragraph (5 to 15 lines) outperforms a wall of marketing copy.
  • Use the copy button at the bottom right of the editor to lift the current context into a notebook or share it with a teammate.
  • Pair it with Branding. Aria uses both. Context shapes the words, branding shapes the look.

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