Using Labels

Labels help you automatically organize and categorize your audience for easier management and targeted communication.

How Labels Work

• Labels are automatically generated based on unique characteristics such as:

  • The name of the file uploaded.
  • The survey from which a contact was collected.
  • Other tags or metadata associated with contacts.

• Labels group contacts together into ready-made lists for quicker actions.

How to Use Labels

• Click on any label in the sidebar to view all associated contacts.
• Use labels to filter your audience and create targeted email campaigns or surveys.

Tip: Just like segments, you can use labels to quickly send email invites or launch surveys to specific groups without manually filtering contacts.