Set your organization context for Aria
Organization context is the short company description Aria reads at the start of every chat. You set it once on the Account, AI Control page and it gets injected into every Aria conversation in that workspace as background knowledge. Better context, better surveys.
Where to set it
Open Account from the sidebar, then go to the AI Control tab. You'll see two things:
- A Company details header with a Sync company details from your domain button on the right.
- An Organization context card with a text area underneath.
Type or paste your company description into the text area. The Save button appears as soon as you change the field. Click Save to apply. The label below the editor shows the character count.
Sync company details from your domain
If you don't want to write the context from scratch, click Sync company details from your domain and enter your website. PollPe fetches your company name, logo, brand colors, fonts, banner, and a description from public sources, then offers them as a draft you can accept.
After syncing, the description gets dropped into the Organization context editor so you can clean it up. You don't have to keep what was auto-filled. Edit anything that's wrong before you save.
What good context looks like
One short paragraph is enough. Cover four things:
- Who you are. Company name, what you sell, the format that fits in a sentence.
- Who you sell to. The audience you usually survey.
- Tone of voice. Casual, neutral, formal, technical. Whatever matches your brand.
- Anything to avoid. Terms, claims, or phrasing your team has decided is off-brand.
Example
Company: Honeylane. We sell direct-to-consumer skincare in India. Customers are women 22 to 40 who buy through our website and Instagram store. Tone: warm, casual, never clinical. Avoid: "anti-ageing", "perfect skin", or anything that promises a result. Use "softer" or "calmer", not "better".
That's it. One paragraph. You can go longer if it helps, the editor takes up to about 16 visible rows.
How it changes Aria's output
The context is sent on every chat, so the difference shows up immediately the next time you open Aria.
- Better default questions. Aria opens with questions that fit your industry and audience, instead of generic ones.
- Brand-aware language. Questions sound like your brand voice, not a template.
- Fewer off-tone suggestions. Aria avoids words you've told it to avoid.
- Smarter suggestion badges. The badges on the Aria home screen are generated from your context, so they reflect what your team actually surveys for.
- Industry subtitle. If your context mentions a known industry (SaaS, healthcare, retail, education, finance, HR), Aria's home screen shows a matching subtitle.
What happens if you leave it empty
Aria still works. It just falls back to generic defaults. Questions will be reasonable but not specific to your company, the home screen subtitle disappears, and suggestion badges become more generic. Setting context is the single highest-leverage tweak you can make to Aria's quality.
Visibility
Organization context is scoped to one workspace. It is only read by Aria inside that workspace. Other workspaces, including ones owned by your team mates, never see it.