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Frequently Asked Questions,

These are the most commonly asked questions about PollPe. Can't find what you're looking for? Chat with us

⚡ Core Capabilities

Yes — skip logic is available on the free plan, while conditional branching is available on paid plans. You can show or hide questions based on a respondent's previous answer for free, and unlock advanced branching to route respondents across sections and multi-path surveys when you upgrade.

You can also set multi-condition logic (AND/OR rules) so a question only appears when multiple conditions are met — not just one. This is the level of control usually locked behind enterprise plans on other tools.

vs. other tools
Google Forms only supports basic section-jump logic. SurveyMonkey locks advanced branching to paid plans starting at ₹1,700/month. PollPe gives you full logic on every plan.

PollPe supports all the question types you'd expect — and a few you won't find in basic tools:

Single choiceMultiple choiceCheckboxesDropdownPicture choiceYes/NoLegalShort & long textContact infoEmailPhone numberWebsiteRating scaleNPS (0-10)CSAT (1-5 stars)Opinion scaleMatrix / GridRankingSliderNumberDate pickerFile uploadTake photoMaxDiffVan WestendropHeatmap

All question types work with skip logic, and all are fully mobile-optimized.

Yes — continuous feedback tracking is one of PollPe's core strengths. You can run recurring NPS or CSAT surveys on a schedule and PollPe automatically tracks how your score trends over time.

Your NPS dashboard shows promoters, passives, and detractors broken down by segment — by team, role, product, region, or any attribute you define. No spreadsheet gymnastics required.

vs. other tools
Google Forms and Microsoft Forms have no native NPS trend tracking. SurveyMonkey's trend analysis requires a Team plan (₹6,000+/month). PollPe gives you this out of the box.

Yes. You can upload your logo, set your brand colors, and customize the survey's font and background on paid plans. PollPe's branding is removed entirely — your respondents see only your identity.

PollPe includes built-in response quality controls that most tools don't offer below enterprise pricing:

Duplicate prevention — Limit one response per device, IP, or browser session. Bot protection — Automated CAPTCHA and honeypot traps to block script-based submissions. Completion time analysis — Flag responses completed suspiciously fast.

You can review flagged responses before they're included in your analysis, keeping your data clean without manual spot-checking.

📊 Analytics & Reporting

Yes — cross-tab analysis is built into PollPe's analytics dashboard. You can filter and segment any response by any other question or attribute — region, department, customer segment, plan tier, or custom metadata you pass in.

This is the feature that normally forces researchers and CX teams to export to Excel and build pivot tables manually. PollPe does it for you inside the platform.

vs. other tools
SurveyMonkey charges ₹7,000-₹12,000/month for cross-tab access. Google Forms has no analytics at all. Qualtrics requires a six-figure enterprise contract.

Yes. PollPe lets you generate a shareable, read-only dashboard link that updates in real time as new responses come in. No login required for the viewer — just share the link.

You control exactly which charts and questions are visible in the shared view. Useful for client presentations, leadership updates, or stakeholder reporting.

CSV and Excel (.xlsx) export are available for free. The export is clean — question labels are preserved exactly as written, columns are named logically, and metadata is separated from response data so it doesn't need manual cleanup.

You own your data completely. Even if you cancel your subscription, you can export everything before your plan ends.

🚀 Distribution

PollPe supports multiple distribution channels:

✓ Shareable link✓ Email (with response tracking)✓ Embed on website or app✓ QR code✓ Advanced Store QR code✦ WhatsApp & SMS (Custom plan)

WhatsApp and SMS distribution — critical for mobile-first and India-based audiences — is available on our Custom plan. Talk to us to get this enabled for your team.

Yes. PollPe generates an embed snippet you can drop into any website, landing page, or web app — inline, popup, or slide-in widget. It renders cleanly on all screen sizes.

For in-product surveys (SaaS apps, Shopify, etc.), you can also pass user metadata — like user ID, order ID, plan tier, or account name — into hidden fields, so your responses come pre-segmented without asking respondents to identify themselves.

Yes — both options are available. You can set a response cap (e.g., close after 500 responses), a deadline date/time, or both. Once the condition is met, the survey automatically closes and new visitors see a custom message you set.

Still have questions?

Our team typically responds within a few hours. We're happy to walk you through any use case before you sign up.

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PollPe FAQ — Frequently Asked Questions | PollPe