Privacy Policy
1. Introduction
We're excited to introduce you to PollPe Forms (referred to as "We," "Us," and "Our" in this Policy), a digital product developed by Abhiman Innovations Pvt. Ltd. (the "Company"). This Privacy Policy explains how PollPe Forms and Abhiman Innovations collect and use your data as a "user" or "respondent" (referred to as "You" or "Your" ).
Please note that PollPe Forms' features will not be accessible without your consent on this policy.
At PollPe Forms, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect the information of our users (individuals and businesses using PollPe Forms) and respondents (customers providing feedback). By using PollPe Forms, you agree to the terms described in this policy. Here are some important terms that we will use throughout this document:
- 1.1 User: Refers to an individual using the services of PollPe Forms to create surveys, polls, and quizzes.
- 1.2. Respondent: Any individual who fills out a survey, answers a poll, or answers a quiz created by a user/users.
- 1.3 Company: Refers to a business/entity registered lawfully by the government.
- 1.4 Website: The official landing page or web page of a company or organization that can be accessed by any random user through search engines.
- 1.5 Application: Also referred to as an ‘App’, is a software program that is designed to perform a specific task. Applications can be downloaded on a device through app stores or available links on search engines.
- 1.6 Personal data: Quite specifically, it is a collective term for the sensitive details of an individual. For example, their name, address, phone number, email address, date of birth, employment status, educational status, payment credentials, and online activity.
- 1.7 Privacy: It is a fundamental human right that is strictly exercised in most countries. In simple words, privacy is your right to control your sensitive information. You can also decide who can see your info, who can use it, and to what extent it is shared.
- 1.8 Service: A service refers to any free or paid feedback collection activity, assistance, or features provided by PollPe Forms to users to create feedback forms, opinion polls, and quizzes. Unlike physical products, services are intangible. Services can be delivered in various forms, including online platforms, in-person interactions, or automated systems.
- 1.9 Consent: When you voluntarily agree to engage in an activity by using an app or website, you must provide your ‘Consent’ for the same.
PollPe Forms is committed to safeguarding the privacy of all our users and respondents. The Privacy Policy explains how we handle personal and business data and the steps we take to ensure its security. By using PollPe Forms, both users and respondents consent to the data collection and processing practices described here.
2. Information We Collect
2.1. From Users (Individuals & Businesses Using PollPe Forms):
- 2.1.1. Personal Information: This includes business-related information such as individual name, company name, email address, phone number, address, and payment details for billing purposes strictly upon completing a successful transaction for a plan, product, or service purchased by a user.
- 2.1.2. Business Information: To avail our feedback services as an organization or to order QR code stickers and standees for your retail store(s), we need the name, address, phone number, and email address of your business or organization.
- 2.1.3. Response Data: Information regarding the surveys you create, share, and the data collected through these surveys (including feedback and usage data).
2.2. From Respondents (End-Users Providing Feedback):
- 2.2.1. Personal Information: When you respond to a survey created by a user, you may be asked to provide personal information such as your name, email address, phone number, or other identifying details (depending on the questions set by the user).
- 2.2.2. Feedback Information: This includes the responses, comments, and other input you provide in the surveys.
- 2.2.3. Device Information: We may collect technical information about your device, such as your IP address, browser type, operating system, and device identifiers, when you access the survey and/or other features.
2.3. Cookies and Tracking Technologies:
PollPe Forms uses cookies, log files, and tracking technologies to enhance the user experience. This includes information about your interactions with our platform, preferences, and the time and date of your visits.
3. How We Use Collected Information
3.1. From Users:
- 3.1.1. Service Provision: We use your information to provide and manage the PollPe Forms platform, including creating and distributing surveys and analyzing the feedback collected.
- 3.1.2. Improvement of Services:To improve and enhance PollPe Forms' features, based on usage patterns and feedback.
- 3.1.3. Payment Processing: To facilitate secure billing and manage users' accounts.
3.2. From Respondents:
- 3.2.1. Response summary: We use your information and responses to create a response summary and analysis of the collective response group or audience.
- 3.2.2. Data Collection and Analysis: Your feedback is analyzed to help users improve their products or services.
- 3.2.3. Legal Obligations: We may process your data to comply with legal and regulatory requirements.
3.3. Aggregated Data Use:
PollPe Forms may use non-personally identifiable aggregated data to analyze platform trends, generate usage statistics, and improve overall service offerings.
4. How We Share Information
4.1. With Users:
Survey responses collected from respondents are shared exclusively with the respective users who created the survey. We only share information based on the users' chosen settings and configurations.
4.2. With third-party service providers:
We may share data with trusted third parties who help us operate PollPe Forms, such as payment processors, cloud storage providers, and analytics services. These service providers are bound by confidentiality agreements and are only allowed to process data for specific purposes.
4.3. Legal Requirements:
Survey responses collected from respondents are shared exclusively
4.4. Business Transfers:
In the event of a merger, acquisition, or sale of assets, PollPe Forms may transfer your data as part of the transaction. We will notify users and respondents if such a transfer occurs and if it affects your privacy.
5. Data Security
PollPe Forms takes the security of your data seriously. We implement a variety of technical, administrative, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.
5.1. Encryption:
We use encryption technologies to protect sensitive data both in transit and at rest.
5.2. Secure Storage:
All personal and business data is stored on secure servers with limited access to authorized personnel only.
5.3. Data Breach Protocols:
In the unlikely event of a data breach, we will notify affected parties and take appropriate measures to mitigate any damage.
5.4. User Responsibility:
Users are responsible for maintaining the confidentiality of their account credentials, including passwords, and for ensuring the security of their PollPe Forms accounts.
6. Data Retention
PollPe Forms retains user data (including surveys and feedback collected) for the duration of the user's active account. Upon termination or cancellation of services, we will retain data for 30 days to allow users to retrieve their information, after which it will be securely deleted.
Respondents' feedback data is stored for as long as necessary for the purposes for which it was collected. Users determine the retention period for survey responses.
7. Children's Privacy
We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you learn that your children have provided us with personal information, please contact us. If we become aware that we have collected personal information from children under age 13 without verification of parental consent, we take steps to remove that information from our servers.
8. Third-Party Links
Surveys, polls, and quizzes created by users may contain links to third-party websites, but we are not responsible for their privacy practices. Users who embed external links in their surveys are solely responsible for ensuring that these links comply with privacy laws and regulations.
9. Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal obligations. We will notify users of significant changes via email or platform notifications. The "Effective Date" at the top of this policy indicates when the latest revisions took effect.
10. Contact Us
We trust that this privacy statement has helped to clarify how we collect, use, share, and safeguard your personal data. Please get in touch with us if you have any inquiries or worries. You can contact us at: [email protected] . By utilizing PollPe Forms' services, you are indicating your acceptance and agreement with our policies. Your seamless experience is based on this understanding.
