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How PhysicsWallah Reduced HR & Admin Efforts by 58% Using PollPe Surveys!
Physics Wallah is an Indian online education platform, that provides accessible & comprehensive learning experiences to students of classes 6 to 12 and those preparing for JEE and NEET exams.
Industry
EdTech
Company Size
Enterprise
Use Case
Employee Feedback and Engagement
The Challenge
Improve Employee Experience (EX) / Pulse Surveys with higher response rates and better UX.
Key challenges include
- 🔴 Lacked ranking / drag-drop question types
- 🔴 No native HRMS integration
- 🔴 Poor email delivery & low completion
- 🔴 Needed segmentation, CSV upload, Google Chat reminders
The Solution
Using PollPe's Survey Platform, PhysicsWallah created a Employee Feedback and Engagement System to gather insights across their departments and employees.
Key Aspects
Ranking surveys with advanced formats
Audience management & segmentation
CSV-based employee imports
Email invites with response filtering
Integration-ready workflows for Darwinbox
The Result
65% reduced HR and Admin effort
20% response uplift
Improved EX survey UX and adoption
Cleaner, structured employee feedback
Advanced HR analytics via segmentation