Survey Insights
PollPe's Survey Insights gives you a breakdown of how users interact with your survey — from the moment they land on it to the final submission.
Key Metrics Overview
At the top of the Survey Insights screen, you’ll see:
- Views: Total number of people who opened the survey.
- Starts: Number of people who answered at least one question.
- Submissions: Number of people who completed and submitted the survey.
- Completion Rate: Submissions ÷ Starts (an indicator of survey effectiveness).
- Time to Complete: Average duration it took users to finish the survey.
- Drop Rate: Percentage of users who exited before submitting.
You can also filter results by time range and device type.
Question-wise Engagement
Below the metrics, you’ll see performance data for each question:
- Views: How many users saw this question.
- Drop Off: Percentage of users who exited the survey on this question.
This helps identify potential friction points where users lose interest.
💡 Tip: A sudden spike in drop-offs on a question might indicate it's too long, confusing, or irrelevant.